Free Shipping

+97143305060 - +971559557211

CLOUD BOX IT INFRASTRUCTURE
CLOUD BOX IT INFRASTRUCTURE
  • Home
  • About us
    • What We Do
    • Our Approach
    • Vision Mission & Values
    • Why Cloud Box
    • Contact Us
  • Managed Services
    • IT AMC & OUTSOURCING
    • MANAGED SERVICE
    • IT Staffing
    • Managed Security Services
    • IT Consulting
    • Managed Service in Action
    • Virualization
    • IP Telephony
  • CLOUD SERVICES
    • Azure
    • Office 365
    • Cloud Backup
  • Software Services
    • ERP Solutions
  • STRUCTURED CABLING
  • More
    • Home
    • About us
      • What We Do
      • Our Approach
      • Vision Mission & Values
      • Why Cloud Box
      • Contact Us
    • Managed Services
      • IT AMC & OUTSOURCING
      • MANAGED SERVICE
      • IT Staffing
      • Managed Security Services
      • IT Consulting
      • Managed Service in Action
      • Virualization
      • IP Telephony
    • CLOUD SERVICES
      • Azure
      • Office 365
      • Cloud Backup
    • Software Services
      • ERP Solutions
    • STRUCTURED CABLING

+97143305060 - +971559557211


  • Home
  • About us
    • What We Do
    • Our Approach
    • Vision Mission & Values
    • Why Cloud Box
    • Contact Us
  • Managed Services
    • IT AMC & OUTSOURCING
    • MANAGED SERVICE
    • IT Staffing
    • Managed Security Services
    • IT Consulting
    • Managed Service in Action
    • Virualization
    • IP Telephony
  • CLOUD SERVICES
    • Azure
    • Office 365
    • Cloud Backup
  • Software Services
    • ERP Solutions
  • STRUCTURED CABLING

Serves and storages infrastructure Suuprt

  

Cloud Box offers Premium and comprehensive support  to the serves and storages infrastructure.

to maintain the system availability and the critical systems, avoiding infrastructure interruption to maintain the service continuity and infrastructure resilience 

Our Approach 


1- Evaluation

We assess the state of the software and infrastructure to be managed.

2- Scope

With the customer, we decide on the scope, duration, and budget of the engagement.

3 -Team selection

We select professionals with respective qualifications.

4 - SLA

We sign an SLA summarizing the conditions of cooperation between Cloud Box and the customer.

5- Process

We provide on-demand or ongoing services in line with the SLA.


· Information Gathering about the items under the AMC contract. 

· Hardware inspection.

· Conducting Maintenance &Corrective or Predictive Maintenance. 

· Collect all information to meet the performance needed. 

· Original Hardware replacement whenever necessary for Servers and SAN. 

· Hardware firmware upgrade if necessary and OS Patching.

· Support & upgrade firmware to latest version. 

· Responded to tickets by Infrastructure Team with an agreed SLA. 

· Monthly Visits to do Preventive Maintenance & Corrective Maintenance (12 Visit a year). 

· A service report will be provided to the concerned team with the maintenance details, finding and recommendation if any.

· Application/Storage Throughput, IOPS performance etc. 

· Provide consultancy if required to Infra Team whenever requested for the mentioned Systems 

· After the installation end user training will be conducted to the concerned team

  • Home
  • What We Do
  • Our Approach
  • Vision Mission & Values
  • Why Cloud Box
  • Contact Us
  • IT AMC & OUTSOURCING
  • MANAGED SERVICE
  • IT Staffing
  • Managed Security Services
  • IT Consulting
  • Virualization
  • IP Telephony
  • Azure
  • Cloud Backup
  • Privacy Policy
  • ERP Solutions
  • STRUCTURED CABLING

CLOUD BOX IT INFRASTRUCTURE LLC

Dubai, Bur Dubai, Al Raffa Street Al Raffa Building office 104

+97143305060 - +971559557211

Copyright © 2024 CLOUD BOX IT INFRASTRUCTURE LLC - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept