IP TELEPHONY
IP Telephony, also known as Internet Protocol (IP) telephony or Voice over IP (VoIP), is a technology that enables voice and multimedia communication over the internet. IP telephony solutions typically use a combination of hardware and software to provide voice, video, and data services over a common IP network, replacing traditional analog telephony systems.
Some of the key features of IP telephony solutions include:
- Voice and multimedia communication: IP telephony solutions allow for voice, video, and data communication over a common IP network, improving communication and collaboration among employees.
- Cost savings: IP telephony solutions can be less expensive than traditional analog telephony systems, as they use a single network for voice, video, and data communication.
- Scalability: IP telephony solutions can be easily scaled up or down to meet changing business needs, as they use a common IP network for communication.
- Flexibility: IP telephony solutions allow for remote and mobile communication, as well as the ability to use a single number for multiple devices.
- Integration: IP telephony solutions can be integrated with other business applications and services, such as customer relationship management (CRM) systems and unified messaging systems.
Some of the main vendors of IP telephony solutions :
- Cisco Systems: Cisco Systems is a market leader in IP telephony, offering a range of hardware and software solutions for voice, video, and data communication.
- Avaya: Avaya offers IP telephony solutions for small and medium-sized businesses, as well as large enterprises.
- Microsoft: Microsoft offers IP telephony solutions through its Skype for Business product, which integrates with other Microsoft technologies such as Exchange and SharePoint.
- Poly: Poly offers IP telephony solutions for voice, video, and data communication, as well as conference and collaboration solutions.
- Mitel: Mitel offers IP telephony solutions for small and medium-sized businesses, as well as large enterprises, including cloud-based and on-premise solutions.
